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Because this is a home business, we may not always be able to answer the phone or return email right away. Rest assured that we will call or email you as soon as we can, so please when calling leave your name and number and when emailing make sure you give us all the contact information we need. Since stopping production of our paper catalog 99.9% of our orders are placed via this secure website, although you can call 1-800-873-5023, or even do it the old fashioned way and mail your order to us at: Lori Thompson Photo/Attachments 3607 Pine Rd NE Bremerton, WA 98310 We ship USPS priority or first class mail and UPS for heavier orders. Express Mail is shipped from us to you within 24 - 48 hours of order submittal. Express Mail usually takes 1 -2 days to arrive at your door, depending on if you live in a rural or metropolitan area. International orders must be placed on a credit card and will be shipped airmail. International ( this includes Canadian) orders will be weighed and shipped at the price quoted by the USPS, and rounded up to the next highest pound of weight. So if your package weighs 8 ounces, you will be charged the one pound rate. Shipping charges: Total up to $15.00: $15.01-$35.00: $35.01-$55.00: $55.01-$80.00: $80.01 -160.00: $160.00 and up: Regular $4.00 $7.50 $9.75 $11.75 $13.75 $16.75 Express (1 - 2 days) Add $13 to regular Add $15 to regular Add $16 to regular Add $17 to regular Add $18 to regular Add $25 to regular We try to recycle our packaging materials as much as possible, therefore your box may not be beautiful but the world may be a little greener for it. Satisfaction guaranteed or your money back. If for any reason you are dissatisfied with your purchase you may return the item in its original condition within thirty days of purchase. Note that personalized items are not returnable. Please include a copy of your receipt, and the credit card number you used to make the purchase. If you would prefer to carry a credit for your next order please let us know. If you are returning an item that is fragile please make sure that you package it well, as we cannot be responsible for damage suffered on its way back to us. Sale items are not returnable. We do not refund shipping and handling charges unless we made an error and sent you the wrong item. Back to Shopping Online. © 1997-2007 Lori Thompson Photography